Scott Halford is an Emmy Award-winning writer and producer, an engaging presenter and a longtime consultant to Fortune 500 executive teams. Halford is also the founder and president of Complete Intelligence, and the author of Be a Shortcut: The Secret Fast Track to Business Success. We all know how IQ affects our lives. But what about your EQ—your Emotional Intelligence Quotient? Your EQ determines how well you are able to identify your own and others’ emotions. A strong EQ empowers you to interact effectively with the people around you. EQ sounds simple, but the truth is most people are unable to describe their emotions beyond a few simple terms, such as happy, sad or angry. In this SUCCESS Achiever's Series interview Scott Halford discusses creating an environment that encourages EQ in your team, the need to just slow down and the ABC Model.