Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can't help recommending products and services to their friends. It's an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire. Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. This unabridged MP3 download audiobook is read by the author. Total playing time is approximately 6 hours and 49 minutes. Title distributed by SUCCESS via arrangement with Gildan Media Corp. ©2010 John Jantsch (P)2010 Gildan Media Corp.
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